They provided two shipping options UPS or DHL I chose the more expensive option DHL because I ve had way too many bad experiences with UPS When I got my order tracking info it turned out that they had sent....

Allowed my full price order to go through fine Then on Cyber Monday canceled my order with no explanation or offer to rectify the situation Reached out with 2 emails that never got a response Horrible customer service don t....

I m very happy with the figures and even more with the service Even though my pre order got delayed a few times it was shipped quickly and very well packaged The package had a price discrepancy and I got....

Love the SuperPlastic product so much Have 3 of them now Hope to collect more The shipping was fast and easy to follow

I ordered the toddlekind playmat and when it arrived it had a super strong chemical odor It gave us headaches and made our Dyson fans that detect poor air quality go crazy I thought I d give it a few....

It is reasonable to expect a playmat to last the few years that your toddler uses it but these Toddlekind playmats do not It started peeling after a year of light usage and by the second year it became so....

Terrible Customer Service - paid for an item that I never received I am being completely ignored There is proof that the item was delivered to the wrong location - still I am the one who needs to sort it....

Not good customer service - did not even read the problem when replying Never got the product in the end and had to refund

Spent a lot more for a premium high quality product and within few months it s falling apart 1 The pattern is peeling off from the foam is unsafe for the baby2 Very easy for baby to pull the pieces....

I REQUESTED A REPLACEMENT MOTOR FOR THE AIR FORCE TURBO KIT AND ALEX WAS VERY COOPERATIVE IN MAKING IT HAPPEN I RECEVEED THE MOTOR THIS AND WILL PROCEED WITH THE ASSEMBLY ALEX ALO HELPED WITH ASSEMBLY FIT PROBLEMS WHICH I....

The communication and product quality is exceptional Whilst you are building a structure if you have any questions then help is at hand Another thing I like is these models are designed and built in Ukraine and I am fully....

Delivery is perfect and this little model AN 225 is cool

The support is fantastic and the Metal Time Team is very helpful and friendly Thank you guys The quality of the models is great and they Look awesome

Very easy to communicate with the staff and very fast to respond Great products

No after sales support The Loona robot stop working It didn t last a month I got it on the kickstarter campaign and after the initial failure everything was feeling helpless and finding support delays with worthless mails Not reliable....

TOTAL SCAM Fedex just told me that they could not deliver because this company was sending me an empty box

I ve placed many orders through nerdzoic and have never had an issue yet Love ordering through them and look forward to seeing what they send me in my inbox

Great service great products great prices great videos and great posts

Fast shipping and the best customer service

Item arrived quickly and in great condition

Ordered a few times from Big Nerdy and been following him on YouTube since before he opened his store Usually find what I miss out on at his site Very reliable

My kids love this portable audio player and I love that I can link playlists to the different figures for each kid It s so easy to use my 2 year old can do it and listen to his music....

Perfect for kids always on the go The ability to download and play offline is a game changer for parents

Summer vacations have arrived and with them the great challenge of keeping my son away from screens for as long as possible Jookie came at the most opportune time in our lives

Summer vacations have arrived and with them the great challenge of keeping my son away from screens for as long as possible Jookie came at the most opportune time in our lives

We are excited to try this with our two boys

OK what the hell is this kiddie BS This is basically a stupid site for 4-year-olds You can just go on Scratch and replicate everything there And the thing called Animation Station only has 1 tool and that s the....

9 mens morris the black team bot literaly moved acroos the board in one move INTO MY MILL AND RUINS IT THEN MOVES BACK TO RECREATE THEIR MILL

I ordered two rather expensive toys from this company on December 3rd They accepted the order and charged my credit card Six days later I still hadn t received a shipping confirmation so I emailed them to ask if they....

I ordered 3 of the Coco Village Learning Towers - which to my understanding is a company owned by Mastermind Toys One set can missing parts I tried calling Coco Village - but they directed me to Mastermind Toys I....

Mar 8 Update My order from Mastermind Toys arrived It s too bad I already cancelled and refunded the order a week ago Now I need to start a return process with them after they failed to deliver in a....

Even though their shops are nice however their call center is the worst It takes them weeks to respond if they ever do It comes after several reminders and follow ups for them to respond that the customer would even....

I ordered two things August 5th I didnt receive an email on one order and its the 14th and nothing Contacted customer support numerous times and they don t respond back Both purchases have been debited from my bank account

Still no response to numerous emails regarding my orders never received BBB is next step on my list

Placed an order in July l still have not received the items but the amount was charged to my card I ve emailed two different emails listed on the website but no one will answer me back

My daughter 2 year old has recieved the lovely ice cream palour however one of the magnets has come completely loose and come out of the toy this is concerning as they are so dangerous

I ordered train table set before Christmas The screws and fittings were missing I ve emailed no response tried online Chat definitely not helpful There is no number except the one at the end of this site but it does....

Very bad experience to buy online my items stopped having tracking information after they arrived to Canada and their costumers service doesn t gives any support they don t even bother to check my order number in their system

Customer services is horrendous Would not buy from them again

I received 2 figurines damaged during the transport they were simply placed in a box with a thin sheet of light cardboard above them as protection so I contacted customer service who offered me a discount of 40 off my....

I ordered four figures and they send a wrong figure so I have to send the figure back to California and wait until they get it to get my correct figure PAY ATTENTION when you are filling orders

Poor customer service 0 5 Stars