One of the foaming soap tops stopped working about two weeks after their 60-day warranty Attempts to reach the company were ignored for several weeks When I finally heard back they accused me of not providing any explanation photos or....

LIARS SHADY company and they lie through their teeth I asked very basic questions that they were unable to answer because no one would get back to me I sent multiple emails with follow ups and filled out website form....

They used to be great to buy nail Wraps from but my order shipped with an untraceable tracking number and a month later I never received and the company does not respond to their chat or emails

I ordered and paid on January 6th 2025 and have gotten nothing yet on January 20th 2025 I have messaged them on Facebook and have emailed support 3 times and no response at all Now I just want a refund

Ordered for years sang their praises ordered 1 4 25 never got emailed repeatedly order history even says unfulfilled zero response asked for refund zero response

Never received order No response from numerous emails and messages

This is a company that sells organic beauty products Hit or Miss I spent a lot of money on their brow pencil powder and mascara The worst Or maybe I got a bad batch The mascara bled everywhere and feels....

RMS Beauty has no customer service I made a mistake entering my address and no one to help Of course they take your money haha I ve tried and tried but they have lied and ignore me I hear their....

I still haven t received my order Customer service did not reply to my query don t spend your money with this company

I did like this company I still have not received my order and now they partially refunded me for the one product that motivated me to make the whole order in the first place The communication has been poor and....

Scam company Never received my order and had to dispute the charge on my credit card

On 11th of April placed an order for the Chinese dragon lipstick 01 empress but haven t received an order number nor the product Sent several emails and contacted customer service via social media and no results I have proof....

These people are thieves Took my money for an order I never received and wouldn t refund or send replacement I showed them the proof they asked for and they still wouldn t do anything They should be exposed and....

Discount did not work and company failed to respond to my numerous emails asking them to cancel my order the second it went through The order has now been dispatched They clearly don t read their emails or monitor them....

I order a lipstick and still haven t received it Very disappointed I have emailed them and tried to contact them through social media TikTok and Instagram with no success

I ordered a beauty box from them at the end of July and it has never arrived Emailed them twice now with no reply They have some line on the website about Covid causing delays but come on cancelled my....

Worst customer service going Ordered a week and a half ago No sign of my order Ignoring any messages I send They then sent an email saying it was delayed due to PayPal when I paid by card

Really bad placed an order two weeks ago they have yet to send me an email saying it has been dispatched or posted Have emailed them three times with no response no number to call

DO NOT buy Luna Night Oil It has ruined my nightwear and bedding The stains will not come out with Vanish or a 60 degree wash I have used one third of the bottle and now will be throwing it....

Sunday Riley was recommended to me in a local shop I bought the day skin cream afterglow which i found to be horribly greasy and the bright orange dye has transferred damaged some of my clothes the night cream too....

I contacted SundayRiley on 16th January after purchasing a collection from QVC which had the ice moisturiser in Naturally contacted QVC first explained the issue I had with the moisturiser feeling like an exfoliation having lots of grains in it....

Absolutely love these products Great quality and customer service

Great products amazing customer service

AVOID Don t waste your money This company has taken my money but my order has never arrived - no way of contacting them as their email for customer services and info isn t functioning

I purchased goods from this company a few year ago with no problem However following a recent purchase of a product I was struggling to find elsewhere I find their service and quality no longer the same The goods I....

Avoid this company They sell old and out of date products No change to contact them as they do not reply to emails Horrible company

No able to contact them for a refund Scammers Be careful

Absolute rubbish please please save your money shop elsewhere What a joke of a company no reply to email goods arrived after 2 weeks one lipstick lip liner was supposedly free some goods no longer available Apparently they will refund....

If you re looking for a product that burns your skin doesn t remove any hair and leaves you questioning your life choices look no further Nair Sensitive Hair Removal Cream has you covered in pain and disappointment I followed....

Had a shipping problem and the customer service representative was so nasty in email that I was completely shocked by the way that she not only handled the situation or should I say didn t but just how she spoke....

I had very good experience with this company and had 2 orders of perfumes I m quite happy about I used to buy their natural perfumes at Whole Foods many years ago I needed a replacement and found that they....

I m very upset I haven t received my order yet although the application date is April 26 the order number is 241086 and so far there is no tracking number

International buyers stay away from this site Thebalm sent my shipping with the wrong price on the customs declaration form so I got taxed It went over the cutoff rate The discounted price i e what I said should have....

Also had a terrible experience with the customer service I had placed an order on their website and had selected a wrong shade of foundation by accident so I contacted them within 30 minutes asking if they could please help....

I placed an order on this website on the 28th of August 2021 today is the 16th of September and my order was not even processed yet My order is supposed to be shipped to Saudi Arabia as I decided....

I placed an order last month and never received my order This company is the first I ve ever encountered that does not email you shipping notification I heard it was 10 days processing time so I just kept waiting....