We had a safety issue with our fireplace and Ignis promised us a year ago to replace the burners which were ruined and they have so far failed to send us the burners

Our Ignis electric fireplace is stunning and less than 1 yr old Fireplace stopped working 3 months ago We submitted warranty forms properly No response Hired an attorney who sent out a first letter No response Then certified no response....

Sending wrong item Not possible to contact customer service Replying email with completly wrong information

we wanted a double tone black carpet and what we got was a completely different product we feel utterly cheated there are foot print marks when the carpet is stepped on and a weird white border all around the carpet....

I wanted a large area rug to fit under my sectional sofa What I initially liked about irugs was that they had plenty of patterns in different sizes - or so I thought Turns out that the design was PRINTED....

Bought a natural hand braide jute runner rug with a discounted price of S 149 on 19th Jul and got the product on 25th Jul 2022 by Fedex - which is not bad at all as it was shipped from....

Honestly their quality and designs are all very nice But they have not practiced good hygiene when delivering items to customers I ordered a rug on sale When it arrive 3days after I found bed bugs all over my house....

I placed an order online and they charged my credit card but I never received my order I have tried to call but no answer and no reply to emails Update I received a refund credit on my card

I placed an order and quickly received a confirmation email I then received an email with a tracking number and an order status of a label being made The money was charged to my account That was on 11 08....

I ordered April 16 2025 and still have not received my curtains I have called them many times left voicemails and no one s returned my calls I ve also emailed them and no response Nor have I received a....

STAY AWAY FROM THIS COMPANY See my review on Google as well as all the other negative ones Once you purchase their merchandise and pay for it you are done If you are not happy too bad They don t....

I purchased curtains and they are defective I have called emailed and filled out their return form and have received no response as though the company doesn t exist I wish I had checked the reviews before I ordered I....

Ordered some louvolite vision motorised blinds to complete the refurbishment of my house within 9 moths of install one of the motors has failed on the blinds living it in a closed position with no manual override After calling Louvolite....

I ordered 8 Louvolite motorised blinds from a retailer 4 blinds were faulty One makes noise 2 rolled up one side and 1 came a part I am confident to say blinds are below standard quality Their factory repair service....

Just after the warranty runs out the batteries die The only option is to replace the entire motor batteries and circuitry at a very high cost even though the battery pack is easily acessible but unfortunatley is not commonly available....

Bought 4 blinds Only one works Huge expensive mistake One doesn t charge and is just dead now never charged it One you can t program so is just pointless One works intermittently but it s not smooth and pretty....

had these blinds for several years worse example of british engineering they hold little charge several motors packed up costly to replace they lose memory settings once charge is low

ITS A VIRUS DONT DOWNLOAD ANYTHING FROM THEREit gives ur pc a trojan