Worst company we ever dealt with Do not use them as they make refunds impossible

They don t live up to their company values Nor are they customer support friendly at resolving their mess ups

I ordered a product order VS75374 which is listed as a case of 20 units and they sent me one unit they say it is an error they must respond for what they listed

From what I can tell this company is just a scam Right in theMiddle of the no show no response game I ll be blowing them up all over the web with bad reviews

Dont buy from them they don t sell you what you ordered Different illustrations and missing parts

From first contact to stove being delivered was completely painless experience Stove arrived well packed complete and ready to go Splendid

Best price fast delivery great product No complaints

Very helpful on the phone with details of the stove etc very quick an efficient arrived as expected Free delivery Top service

Great communication before and after purchase Prompt delivery and cooperative over a change of stove when the first one was not the right size

Great service Simply Stoves Southminster Chris was very helpful with fitting information Delivered as agreed Highly recommended JS

Very pleasant staff Very competent and no mess

Prompt and friendly service Very happy with the work Highly recommend

Excellent service and a very helpful team

1st Class cannot fault excellent service would definitely recommend Very fair and don t overcharge for additional unforeseen work

Easy to book punctual and very clean and tidy work practices

Buyer beware They advertise the size you need by picture and dimensions and send you something you that is too large You call to return the item and they say that I should have read the actual size In smaller....

BEWARE I purchased an OEM furnace part they sent me a cheap knockoff not OEM I even called before placing order to confirm it was OEM product

I purchased a new Lenox furnace air conditioner three summer ago last year when it was time to replace the filter I went on line to find a filter I found Discount Furnace and noticed by far that they had....

I am a repeat customer of discountfurnacefilter com I ve found no other filter seller with lower prices And they take PayPal which is a big plus You can t go wrong ordering supplies from this top-notch company

Great prices Cheaper than Amazon or any other sites Bought original AC filter Great quality of product brand new Shipping was super fast Bought Saturday late night and received Tuesday morning Definitely recommend

I made what I thought was a dream purchase a HETAS compliant stove from Henley Stoves but my experience has been nothing short of a nightmare Two years ago I was captivated by the allure of a beautiful stove that....

Design of stove is disastrous Grate is only in the middle ashes needs to be dragged to the centre to allow it to fall into the grate While trying to do this ashes flies everywhere Ashes box very flimsy hard....

Bought parts 4 weeks agoEvery day was told it had been dispatched and I d get my tracking number that dayEventually demanded a refund

We purchased a Henley stove last week from Cormac in MCD Stoves Sheds based in the Naul Co Dublin Cormac from MCD said that MCD were due a delivery from Henley s on Wednesday as this is their delivery day....

Purchased a New stove in November 2022 I had problems with Door latch coming loose also with door Hinges I wrote to Henley Stoves on two occasions Got no Reply WhatsoeverSimply don t Want to know ObviouslyWould not Purchase Henley....

I had spoken with a few company s regarding my windows but the pricing and professionalism was just not there So I left it and was approached by your home Solutions a lovely chap knocked the door and I am....

They were nice and knew what they were doing and got the job done right

courtesy understanding and effective problem resolution

The technicians from A G Repair and Centerguard plumbing were so kind and understanding of my circumstances of trying manage alone in my late mom s house They went above and beyond to help me

What was so great about it is I made the call they sent someone out right away found the problem and gave me a solution My claim was paid right away

The Panasonic app does not work integrated with Tibber as promised because Panasonic updated the app and has not shared the code for the new API Many people have purchased Panasonic heat pumps and signed up for Tibber because of....

Great to work with No complaints here

Total Home customer service great helped me with issues with GE The delivery service was profession They called a day before delivery to give me an approx time and on the day of delivery telling me when they would be....

all was good and on time

Reasonable prices quick delivery and outstanding personal support from Jake Will likely use THS in the future

Perfect fit easily connected thank you

8 days without hot water on a week old water tank Rude condescending service reps who hung up on their tech Wanting 30 to ship parts priority on warranty repair and in general did not care about anything except getting....

My HVAC outside unit cooling fan motor failed two years after installation and the motor was covered by the Rheem warranty The motor failed again recently This time the HVAC technician informs me The warranty expired 3 years short of....

Bought a Rheem gas water heater in 2017 but replaced in 2022 This week the thermostat on the new heater built April 2022 broke Call Rheem to get a replacement part and am informed by employee and alleged supervisor that....

I have a 2 year old heat pump water heater that has failed I reached out to rheem they informed me that since my family purchased the unit my mother and I now own the home that the warranty is....

Wow This is probably the most crooked company I have ever dealt with My one year old water heater failed I called Rheem to honor the warranty They sent their specific plumber He told me that since it was installed....

Good and timely response but very expensive

The professionalism of the Johnny and his crew Could not be happier

Well it worked fine the first winter after installation of the thermostat My complaint is that While it took me 2 years to pay off my bill which I really appreciate the new thermostat only worked for the first winter....

Thank you for helping us out in the emergency

They do what they say give options and follow through