We ordered a small buffet for our kitchen and when we put it together an entire leg had a huge chunk of wood missing I called and they told me to donate it We received the next one and the....

I would rather spend 500 more for a product than to EVER purchase something from this company again Must have gone really downhill after being acquired by Wayfair Omg I got a bed and no hardware was included Didn t....

I spoke with someone on the phone and was told I would receive a 10 discount on a bedroom set but that she couldn t get her promo code to work so she would have her manager apply the discount....

Ordered two nightstands Shipped immediately through FedEx which was great almost 2 weeks later it s still in furniture limbo After 7 calls and texts to Birch Lane NO HELP I have called FedEx no help Ive been thrown out....

Terrible they ve never delivered the sofa I ordered and have been promised delivery on several specific dates Went to cancel after 2 1 2 months and they say when I return it they will refund but are charging return....

Sold me a defective sofa and I needed American Express to get my money back Took months to resolve but Amex agreed it was defective

Worst experience and customer service ever experienced Customer service is ridiculously unprofessional and does not respond to messages When they eventually do respond it s completely bogus excuses despite paper trails of documentation Save yourself the time money and energy....

Horrible customer service Do your research about this company When something goes wrong with order or merchandise they run away from responsibility There are a ton of negative reviews about The Classy Home I ordered furniture that had incorrect dimensions....

I purchased furniture in October it s January and I have yet to receive my furniture Classy home customer service is NO help can t tell me where my order is the delivery company can t give me a date....

I ordered a dining room table and chairs 3 months ago and I still have not received them I couldn t cancel because they said I would have to pay delivery and a percentage on my buy I recommend never....

Friendly and reasonable site looking for fireplace tools and we found what we were looking for at a good price compared to other companies and no shipping fee We wanted wrought iron and you had this available Thank you

With the assistance of Lynden I was able to purchase a wood burning stove exhaust system The installation was part of a service project church mission trip I had partial measurements from a third party small window for delivery onto....

Madeline at Woodland Direct helped us figure out exactly what the custom measurements needed to be She very quick in getting it done getting back to us and just lovely to work with I just placed the order so this....

Woodland Direct may seem expensive on some items Overall there customer service and free shipping trump that aspect As an owner of a chimney repair business I will only go through Woodland Direct

The Superior Ventless Gas Logs with Remote is amazing I did have to call support to get the remote to work due to a jump wire needing removed but customer service was great and the fireplace is now burning bright....

Amazing fixture High quality hardware Speedy deliver I would definitely do business with Shades of Light again A

Whitney helped me so much and emailed the specs I needed for a bathroom remodel where we didn t have many choices with the installation I just LOVE to lights They look so updated and beautiful Thank you

I got a real person to speak with who walked me through the return process to get a new light to replace the defective one It arrived promptly and without and snafus

I ordered a beautiful chandelier for our dining room It arrived in a few days in perfect condition Will order from this company again

This transaction was seamless Shades of Light communicated well and delivery was as promised as well as prompt I would certainly consider them again for future lighting needs

I love Second Nature and I have been using them for years and they are right on time with the shipment and it keeps me on schedule when it time to change my filters So convenient and if there is....

Not having to worry about filters looking for them shopping in stores that may or may not have the size I require it s a relief and helps me remember to change the filter Have not had any issues with....

Fantastic app easy to use with a structured approach to help you stay on track It also has some great recipies tips and a coach I lost 6lbs in 3 weeks without feeling hungry or craving food

Second nature has taken a mundane forgetful task and made it second nature I do not have to think about when to change my filter It shows up on a schedule of my choosing and I change it Price quality....

Company provides great product and ships on time The main reason why I use SecondNature is the fact that I can create a custom dimension to my air filter and the fact that my air filter dimension is not available....

Christine provided some of the best customer expereince I ve received to an issue of any company that I ve dealt with in many years thank you

I spoke with Kayla regarding purchasing the Hike Strike Walking Stick I wanted to order three of them and have them sent to two different addresses The glitch was that I wanted to send them anonymously and she was very....

I had a minor issue with my LE launcher Byrna sent me a prepaid shipping label promptly resolved the issue All the while they kept me updated about what the status of the repair was I had my launcher back....

Christina was upbeat knowlegeable and soooo helpful I really don t know about guns and ammunition and was given minimal information for what I was to order She was confident and helped me get the order placed and I so....

I am a big fan of Byrna not only for their products but also for their Customer Service Their follow up is amazing from the moment you order til it gets in your hands Thank you Kayla Paquette

I missed a class that I was scheduled for I reached out to see if I could reschedule the class I was given a recording of the class so I could watch it whenever I was very pleased with this....

I reached out to a representative via chat about a checkout question and a discount I had as a Perks member that wasn t showing up They responded immediately and clearly explained to me how to fix the problem

I was nervous about a customized purchase since I could not actually see an example of exactly what I was buying which is completely understandable with customized products I reached out to customer service to confirm a few specific details....

I had ordered a few things for my wife as an anniversary gift I didn t think about extra shipping until after I placed the order and saw the delivery date was after our anniversary I emailed the staff and....

I had a problem with a gift I sent my granddaughter for her birthday It was cute color on PJ s She loved them There was a problem with two of the markers so I called Uncommon Goods to see....

The stools I ordered are beautifully crafted out of quality materials and much more affordable than comparable chairs or stools in other stores When I need to replace furniture I m now trying do so with quality pieces that will....

Interior icons makes ordering from start to finish so seamless If you have a question or Concern e-mail them and they answer ASAP I get the feeling that they care about one s Experience and want for customer to be....

The dining room chairs we bought from interior icons look amazing in our breakfast room They look as great as more expensive alternatives After this great experience with Interior Icons I am now going to buy more furniture for my....

We love our new dining room chairs We had waited a year from another source and they could not deliver It was easy to order and very prompt delivery Each piece is without blemish and excellent quality Highly recommend

Good pricing Smooth ordering process and communication is good To be honest I ordered a 1600 table normally 2600 and I really don t expect that it will be amazing or anything Furniture is very expensive and you really don....

Great customer service knowledgeable professional courteous kind and patient

Very Quick and Professional support from Sylvia Customer Support I appreciate you

Silvia was very Plesant and really helped me Thank you so much God bless Paul

Communication a service a will shop there again

Very professional and excellent communication throughout the entire process Will do business with them again

Excellent service Cloey was exceptionally professional and efficient Product is outstanding

Alyssa T was super helpful when I had a return Thanks

Really appreciate their attention to service - special shout out to Keith

I ordered a knife for my son on a Friday night And it did not have an engraving option for that knife the next day I seen that other knives with different colored handle scales did have an engraving option....

The Professional Customer Service Representative-Mellissa could not have been more accommodating- great communication skills - and just all around top notch with my interaction with her I appreciate rare extraordinary customer service from Blade HQ Mellissa specifically