Worse company ever No one ever got back to us on an item we wanted to return We will never you use this company again

Waiting to hear back for more than one week for wrong product shipment Emailed photo of the incorrect product I received and still waiting Had to initiate a dispute with my credit card company

AWFUL product Came broken and misrepresented and two weeks late Be wary

You do not include dimensions on description therefore we received a sink unusable so we must return it Your return policy stinks We should not have to pay for shipping this item back Should you have included the dimensions on....

We ordered a basin sink and it s full of cracks and the finishing is very bad We informed them that we would like to return the items vide WhatsApp After that they informed me that they would let me....

Be careful parting with money to this company We purchased a water feature for almost 500 this was to be the centre piece of our new patio The water feature was out of the wind against a wall and surrounded....

Avoid Unfortunately this shop appears to be a scam - the product delivered does not match what is advertised on the website We have essentially paid 400 for a bucket and a small stone smaller than promised It arrived dusty....

Total garbage this company paid for a feature and waited 10 days for delivery and still nothing arrived phoned to be told I would have to wait a further 10 days as they were stocktaking I cancelled my order and....

Dreadful company Great website and pictures- shame the information is inaccurate and they will only accept returns if you pay for them not great with a slab of stone The feature we bought was significantly smaller than described and they....

Do not touch this company as the online descriptions are poor and customer support is terrible I ordered a water feature but the description on site did not say it came with an ugly metal ring or that I had....

I placed an order for a custom-made leather jacket It was supposed to be a replica of a faux leather jacket I owned which had seen its last wears I wanted to send them my jacked so they could replicate....

I ordered my jacket back in June and then after months of asking about updates was sent photos of partial done jacket leather or an excuse why it needs to be extended October they finally giving my money back after....

Experience was great in terms of the customer service and more importantly the quality of the leather jacket received

Horrible experience ordered3 bonsais 1 was DEAD ON ARRIVAL ABSOLUTELY NO HELP FROM THEIR JOKE CUSTOMER SERVICE BE WARNED OF THESE JOKERS SELLING DEAD BONSAI IF YOU WANT DEAD BONSAIS ORDER BRUSSELLS

Don t expect this company to stand by their product I received one as a gift and over the winter all the leaves fell off I thought maybe it was just going through a normal process but it never came....

My experience with Brussel s Bonsai was displeasing After ordering a serissa bonsai and upon it s arrival the appearance of the tree was completely contrary to the pictures online With knowledge that the tree s roots would be exposed....

I needed a new hobby and decided why not I ordered 3 trees Ginseng Ficus Hawaiian umbrella and Golden gate They were delivered in three days in two orders Packaging was fantastic there was no damage to trees or pots....

Brussel s Bonsai has been extremely responsive in helping with an Azelea that had been shipped Their responses were positive helpful and quick They exceeded my expectations for a mail order nursery

We purchased over 8 000USD worth of items from them but have yet to receive anything Only after I left negative reviews online did someone finally call me saying 2 more days This company and their customer service is HORRIBLE....

Please do not use Bought boffi items from this store Stainless steel hinges have failed in under one year Have attempted to contact countless times - will not respond at all

Only had positive experiences with 2 orders One from large order for Boffi cranes and one for Ceramica Cielo bath toilets etc Both during the offer transport and after sales

Dreadful customer service Over a year ago I ordered a water feature It took ages to arrive and only after a lot of prompting from me When it eventually came it was damaged and unusable They refused to take it....

3 weeks to receive an extension cord which was the wrong item double head instead of single so didn t fit in garden trunking to be buried I chased the company after 2 weeks from ordering and was told they....

So far not great I paid extra for next day delivery and it has not been delivered I have requested a refund for delivery cost and had no reply I have been emailed to say it is despatched and that....

Would not even give one star Told us pump being delivered No joy Followed up several times No joy Eventually received wrong pump Asked to take a photo of wrong pump which we did We asked for a refund No....

Avoid zero aftersales support not even the courtesy of a reply Purchased a pump that was not fit for purpose so needed to return replace Contacted the company via advertised email address online ticketing system and online contact form Zero....

Make sure you read all of the fine print The site claims a 30 day customer satisfaction guarantee but that is a lie You have to purchase different insurances at the time of ordering otherwise you are fully responsible for....

After having my blinds installed it was apparent that of the four pleated shades I ordered all were the incorrect color a light gray Upon reviewing my contractor s work he stated all the blinds are the same color I....

Should be 0 star This company is a big boss merchant Customers have to contact them if they want to know the status of their orders Take a very long time to process the orders I ordered 2 aluminum window....

Bought three top-down-bottom-up blinds for the price of what a single custom one would have cost at the Home Depot Great deals fast service and came just as ordered

We used Blinds Chalet to replace the blinds in 4 rooms so far very happy with the quality and look for the price We ordered top-down bottom up blinds and did have an issue with one of the blinds being....

Prices are extremely high I went there to get a Gatorade it says 2 for 6 But you need a parkers card If not they are more then 4 dollars for just one You can go to any other convenient....

Wanted to start buying gas at Parkers Kitchen since they just built a new one near me They claim a 20 cent per gallon discount on their sign and in their store when you use their rewards card linked to....

This is in North Rhett AvenueThis is one i am talking aboutParker s 96Parker s Kitchenparkerskitchen com locations parkers-96To navigate press the arrow keys 96 N A Remount Parker s 5644 N Rhett Avenue North Charleston South Carolina 29406 843-897-0986....

I ordered a headboard for 963 It never arrived They don t respond to email and their phone is disconnected

I inquired about a piece of furniture and after a week of back and forth was asked if I was a designer When I said I was not the owner stopped replying to me The website will not even permit....

Really quality fabric and I like the designs

I ordered a chandelier and it s back ordered until June 30th They already billed my credit card company No one will get back to me I don t even have a confirmation email and you can t get through....

When I placed my order May 5th for four lamps they never stated on the order that one of them was back ordered in production I receive an email saying projected date June 11th Now trying to solicite a response....

I ordered a chandelier in April They charged me immediately I ve been given 5 different delivery dates June 10thJune 30July 10 July 17Aug 5I just canceled my order I really hate this company for dragging this out I think....

I ve bought these before and will continue to buy them