atrocious customer service I acknowledge that they say email is the best way to reach them but it indeed is the only way to reach them as they ignore their messages Why have voice messaging available if you simply ignore....

Complete scam Waited weeks with no tracking or shipping info If you visit them on Instagram you ll see the same complaints in the comments they haven t erased already

So this is my first time buying from a company where you have to be approved to get a refund Where they do that at I just received the clothes and they don t look right so I look at....

Do Not order from this company They take your money and don t send the order No tracking no email no correspondence NOTHING NO CUSTOMER SERVICE SCAMMERS

Valabasas has sent me two packages this week I did NOT place an order with them The packages were addressed to someone else i e not me but the address on the shipping label is mine I cannot reach them....

I have not received product Not even a shipping notice I can t give a good review

Can t review it because I have not received my order yet

Ordered this asta hoodie around Sept 29 still haven t received my order

It s been almost a month now I ordered on September 29 the last update was on October 12 and I have the tracking number and it keeps saying shipping label created still waiting on the package to arrive I....

I ordered on the 25th of October and still have not received my order It has said label created since the 29th of October and I have not got any updates since They are horrible at communicating will not be....

Slow shipping not based in the UK Fob offs from customer services telling me to be patient Cotton labels are only cotton backed the face of the label that is printed on is a low quality synthetic interfacing that melts....

So misleading they claim they are an Australian company but they are not Shipping took forever and their customer service people were SOOOO unhelpful 1 5 stars could not recommend

I am having an awful experience with them Unprofessional service I have been waiting for over a month for my order and they have send me unprofessional emails back telling me to be patient As a business owner I would....

Despite everything on their website implying that they re Australian and ship from within Australia your order comes from the Netherlands No wonder I was waiting FAR longer than you d expect it was international Express service my butt I....

After ordering sew-on labels online I received them within nine days however they misspelt the name I have tried in vain for them to replace the labels Despite multiple emails and completing their online form there is no telephone contact....