Messages to the San Antonio location go unanswered Have left over half a dozen calls and never heard back Promise messages left before 4 PM will be returned is not true Good customer service is not found at this company

I been trying to get a wheelchair since beginning of the yr it usually only takes 2-3 months to get a wheelchair custom made but it s now October 9 2023 still don t have a wheelchair can t get....

What a horror to deal with If I could give negative stars I would We have been there Roanoke VA for repairs They hosed that up completely Stripped screws to the footrest and just left it The rest gave way....

I know there is a slim chance anyone SheperdCenter will read this but please please please avoid using National at all costs My story Insurance approved everything for me in a timely maner National sat on the request for 8....

It has been one year since placing a work order for my 97 now 98 year old mother for a power wheelchair It shouldn t take this long I started calling to try to find out about it They rarely....

I ordered an ankle brace and they refused to accept the return because it was worn I had to wear it 1 time to see if it fixed the problem Tim C

Bought a pair of sandals but they didn t fit Turns out I waited too long to return household emergency with flooring damage so I missed returning until too late Will not buy from again

I ordered a pair of shoes almost a month ago I have yet to receive them I called and was told they were back ordered and would be in the store next week 2 weeks later I got an email....

Terrible place They took my money and never had a record of it I had to call my bank dispute line to get refunded

Returned slippers were credited to someone elses credit card Terrible NO resolution yet

Frank was very thorough with measuring our stairs professional and personable The installer was very attentive to our needs and made a great job

Very happy with purchase Salesman not pushy at all very relaxed explaining the chair how to use it even brought in sample chair to show me Installation was very quick smooth explained everything

THE INSTALLERS CAME ON TIME AND DID A THOROUGH JOB IT WORKS PERFECTLY AND HE CAME BACK A FEW DAYS LATER TO PUT ANCHORING BOLTS IN TH TOP MOUNTING BRACKET TO SECURE IT IN PLACE

The quality of the chair is great The ability to the chair installed ASAP was amazing and the helpfulness of the staff was above the rest

Excellent service My chairlifts were installed as it was planned Work was very thorough we even got an expert person from Wisconsin headquarters to oversee the installation Very happy with the process and results And it is made in AMERICA

Well I ordered curb side delivery it will be nice can put inside of my house The items was packed very nice Delivered in front of my garage Thanks

Customer service was excellent help Very knowledgeable and made it extremely easy to get exactly what I wanted

I have been hearing about ogawa chairs for a while Finally decided to take the plunge Started chatting with Rick It s a big ticket item but Rick was extremely professional and helpful in putting my mind at ease He....

We tried the chair at a friends house and had to get one ourselves The online rep at Ogawa was very helpful and quick to respond

Rick was great Looking forward to receiving my chair

Very helpful staff They know their scooters I ended up getting an Afiscooter model and am very pleased

I was helped by Emily in an exemplary way They don t forget about you and offer very good support on how to use your scooter Thanks Emily 5 stars

Very pleased with the advice and help in getting a mobility scooter I can t walk very far anymore and needed a reliable machine not a cheaply-made one Staff were very assistive

I bought a mobility scooter for my upcoming vacation I needed something to take me over grass The staff at heavydutymobility com were more than patient guiding me with all my endless questions with endless patience The scooter itself is....

This company Listen sThey are very professional they listen to what you would like to have and they may make suggestions but the decisions are up to you The person I talked with was very professional He knew what products....

I have had many issues over the years with replacing the bearings in both my wheelchair castor pots and main wheels As a relatively active wheelchair user who deals frequently with poorly maintained pavements and adverse weather I am having....

I want to share my experience with Wheelchairbearings com after buying polymers for my wheelchair Front Frog legs When my order arrived I looked forward to replacing my old broken polymers However within days of installation I found black pieces....

The convaid cruiser CX14 that we purchased was perfect for our Granddaughter lots of room for her to grow and all her helpers love it

Very fast shipping and the cheapest price I could find on the walker we ordered my son Excellent service

Very very pleased with the cushion Correct size and the shipping was excellent Will order again Thank you Definitely a 5 Star

service was friendly and accurate Product delivered on time

Supplied exactly what I ordered Their pricing was better than my Healthcare supplier was Charging for the SAME EXACT item This shows our Heathcare Industry along with other healthcare Industry suppliers are RIPPING OFF the AMERICAN PEOPLE

It was an amazing experience discussing the chairs online before purchasing Mr James did amazing Job and gave me an amazing price as well Will add my review of the chair after I receive it But for purchasing process price....

Easy to work with answered all my questions

Haven t received my chair yet but working with customer service has been outstanding

Order placed for admiral and are patiently waiting But before receiving the item I am already very satisfied with the online interaction with the staff Absolutely awesome folks to deal with

Friendly and knowledgeable customer service Waiting to get the chair and use it

My husband never had a chance to use the product We received the wheelchair when my husband went into rehab Unfortunately he passed away very unexpectedly I called the company the operator was extremely rude unsympathetic She stated its been....

This is a wonderful company I just purchased a Matrix Ultralight electric wheelchair for my 90 year old cousin and the company representative could not have been more kind and helpful In addition to free shipping they offer wonderful free....

received my EAGLE HD on June 15 2024 very fast shipping i have made several purchases from Discover this one is the upgraded model they do a great job here always follow up when i call called Mike today the....

Lift broke down day after 150 service Third breakdown same fault Only this time lady who lives alone fell down stairs as she had to get off stairlift Managed toi alert a neighbour She ended up in hospital now as....

Truly awful customer service they are unable to follow simple written instructions regarding booking a hoist service Would not recommend

Amazing service From start to finish was great The 2 men who came to fit my stairlift were really nice and friendly They cleaned up after themselves too I couldn t of asked for more 5 service Highly recommend

A man came to fit my door opener Amazing service very thorough in explaining things He went above and beyond and it was much appreciated I would highly recommend this company as all the emplyees I have met are lovely....

Amazing company to work with go that extra mile when required