Website to book excursions and make spa reservations doesn t work well I needed to call in for everything I booked Not off to a great start

It s been over a month and we are still trying to receive credit for excursions that were cancelled due to weather conditions in Alaska Impossible to get a human on the telephone Funny because they have plenty of representatives....

Holland America is a fraud cruise line I am with a non-immigrant US visa when i called the Agents they said I am fine to travel in a cruise trip from Seatle to Alaska I did mention that I am....

If I could give it less than one star I would If you expect anything more than a 2 star experience choose ANY other cruise line the staff is amazing - but the operation is short of smart This is....

Trying to make a payment due today Website not working Cannot process Try later or call for asstance Error in MasterCard I don t even have a MasterCard Trying to use the same credit card I always use with them....

Fantastic Experience Highly recommended

I highly recommend Princess Cruises I was booked on a transatlantic cruise for end of April 2020 but it had to be cancelled due to the Novid-19 problems in the travel industry Princess immediately refunded my prepaid excursions then presented....

We can t speak highly enough of Princess cruises We have been on several trips with them now both out of Southampton and the USA ports Having now clocked up well over 20 cruises with various companies Princess is a....

I would like to say that we were very happy with Princess cruises until having to deal with the customer service individuals as well as a supervisor Na Ed Ruth she was rude sounded like she was busy doing other....

Great company found princess very efficient and well organised service Wouldnt hesitate to go with them again Five stars for their service and staff

I do appreciate CruiseDirect online services system and agent Ms Girlie which helps me to upgrade and pay for my bookingThe service and agent is always helpful anytime and anywhere I will book my ferry vacation with CruiseDirect again and....

The live-chat assistance is so helpful Camille R patiently solved my payment problem and provided me with information reminders I should know before my cruise trip Many thanks to Camille

Thalia provided excellent service with a rather complex and uncommon issue I was facing She called Celebrity Cruises and escalated the issue as appropriate I will follow-up in a week Thanks Thalia

Joana did an amazing job in helping me to book a cruise with a short notice She understood my need very well and took time to answer all my questions also She has made my online experience wonderful and easy....

Angelo is very polite friendly and efficient He helped me solve some questions and finally I booked my first cruise trip in my life A very nice experience with CruiseDirect

I returned from my trip to Egypt last week This was my third tour that Maureen O Keefe had booked Maureen is professional and courteous She returns callspromptly She is very friendly and at times we have talked about other....

Booking our South African vacation through Maureen was a very pleasant experience She was very helpful and easy to work with Always available whenever we have questions and doubts Definitely will work with her in the near future

We ve used Affordable Tours and Kia a lot and trust them to do an excellent job We ve been blessed to travel a lot and Kia has done a great job coordinating all our travels and answering our questions

Great tour guide Made the trip fantastic great itinerary Devan from Affordable Tours did a great job keeping us informed and on track

Affordable Tours was honest clear and very helpful organizing my family vacation to Italy It took the stress off I am traveling with teens and the activities are engaging for them too For example going to Vatican City I realized....

Tauck is all about your money and them They could care less about you The highlight of our trip to Ireland was to stay in the Dromoland Castle we got there to find out that we were staying in a....

Tauck sells a Guest Protection Plan GPP it states is intended to protect the customer in the event that the customer decides to cancel a trip What they don t tell you is that they will keep the premium paid....

They STINK --Canceled trip Wild Odyssey to Africa leaving July 16 2020 and refused to refund 5995 dep and ins The deposit was 3000 Ins was 2995 for a total of 5995 They gave me 2800 and refused to discuss....

With covid rampant in 2020 of the tour was canceled Talk said they would keep our 1 200 for future tour We came to rebook now and have been told that it is no longer available to us Basically they....

Our recent Grand New England trip was a huge disappointment from the quality of services provided by our Tour Guide the quality of Hotels and services provided by them and food services at hotels and optional sites This was our....

Excellent service Got almost 40 discount at a very short notice

Thank you Terry as you were very responsive and answered my questions

Alek was very patient with me and walked me through it all He gave me such a great care I highly recommend this site and hope people get Alk

Terry was very helpful this evening Walked me thru everything that needed to be done and I feel we received a good price

Thank You so much for your help Terry and patient Very good customer service

Went on the Mariner Hollywood Cruise October 2022 Some of the staff were good but many were miserable and unresponsive much of the food was awful with tough meat and brown lettuce They didn t care All the restaurants apart....

My call center experience with Regent Seven Seas Cruises was a personal nightmare Their initial enthusiasm for selling the cruise package was convincing However once they secured my deposit their attitude shifted dramatically I remember a specific instance when I....

Prior to starting a cruise with Regent seven seas to South Africa i called the London office and asked whether or not i needed a Yellow Fever Jab i was told that the only stop on the trip that required....

Cancelled my cruise which had been paid in full and offered me my fare plus 25 if I allowed them to keep my money and credit against another cruise that I had booked for 2022 In effect they offered me....

We have been booked on cruise starting in Istanbul to Dubai The cruise begins November 10-December 1 2023 With the crisis in the Middle East we understand the plight of those people They raped our cruise First we lost Israel....

James helped me get the best priced tickets for my vacation Communication and help was very professional

Useful and helpful staff great deal they got me Jim was patient and professional Recommend this company

My experience with Lookup vacations was wonderful James was professional helpful l and great customer service I will definitely keep buying my tickets from this Website from now on Thanks a million James you are the best

The feedback the attention ist very nice no problem for make the change of tickets

Best price and great service from Lookup Vacations Recommended Ask for Jim he is smooth

fast and efficient great price also

Phone accessibility to answer questions when needed Jessica Ebony and Melissa were most helpful Instructions clear and patience and courtesy most appreciated I ve used this company a few times and always felt confident in their service

The customer service rep I interacted with Nadya Gunawan made this visa process one of the best customer experiences I have ever had and I don t give praise lightly The long and complicated steps in getting a Chinese visa....

I had to call because I had a question about one of the application questions The person who answered my call was super friendly and helpful She even looked into Visa requirements for a future trip I was planning one....

You pay more but you get timely professional straightforward and personable service Just knowing where my passport was physically at all times was worth the price I especially thank Trae and Sapto as well as my travel advisor for referring....

Steve was very patient and helpful Our bank blocked one of our credit cards because of some suspicious activity sending new one So we were thrown a loop but Steve was understanding and gave us some options

I like the way the agent responded very quick and when problem occurred he offered another one I was helped by Ben Davis A bit disappointed when I got the best deal it went south So Ben offered another one....

Nick at Business Skies was awesome Very quick to respond provided me with great options was always attentive to my unique needs and always maintained a friendly and professional demeanor I would like to use Business Skies again in future

From a sales professional Felton Spencer is a pleasure to deal with He provides an exceptional and timely service and saved me thousands of dollars off of the travel arrangements he has made for us I have been in sales....

My flight was cancelled Raymond called me to let me know he was on top of it Thank God Raymond worked his magic and got us on new flights Thank you so much