Their online ordering site does not work I have not been able to complete an order since November I emailed their customer service multiple times only to get lip service responses thanks we re looking into it It s like....

Ordered 2 hats on February 25th One month later and several phone calls still no hats Excuses seem to be a part of the Customer Service Reps script Bad weather has caused a delay Here is a 10 coupon we....

Is it just me or do employees at most lids stores hate their jobs Went to the Ala Moana center in Hawaii today where there are 3 stores Two of them were clearly so inconvenienced just by having a customer....

I purchased Detroit Pistons jacket back in December 17th they told me that due to coronavirus that I will not get my package until January Now they re saying that I won t get my package until February so I....

Ordered a jersey and they said it would be delivered by December 1 2022 I call on December 1 to see where the jersey is and they tell me it s not shipped yet and will be delivered by December....

They delete any reviews that have anything negative in them Only way to contact customer service is by email and it s all canned answers- not anyone who wants to help Rewards and status tiers are a joke- you can....

It is impossible to contact the customer support in europe I want to return a item purchased from their store Fist I got a shipping label which didn t not work I have tried to reach them now for two....

Save your time money and frustration and buy your luggage elsewhere The company s returns process is needlessly complicated and time-consuming for even a straightforward return Truly the worst returns process of any online retailer I have used

I ordered 2 suitcases a week ago and I still haven t received any tracking information I placed the order two weeks before my departure and it hasn t been processed At this point I ve lost hope that it....

I recently ordered 5 pieces from this company I m currently several hours into attempting an exchange Their customer service is so poor It makes me want to return everything and take my business elsewhere All I can say is....

An absolute scam Sent me the wrong pair twice Won t respond to customer support inquiries

HAVING FINALLY RECEIVED MY SUNGLASSES AFTER 2 MONTHS THEY HAVE SENT THE WRONG GLASSES I VE SENT OVER TEN EMAILS REQUESTING THEY BE RETURNED AND ASKING FOR A FULL REFUND NO ANSWER AVOID LIKE THE PLAGUE DO NOT BUY FROM....

Absolutely zero customer service Will not respond to email and phone calls will just hang up I ordered two pairs of sunglasses from a sale and one of the pairs they sent me was incorrect I cannot simply exchange them....

Every time I ve ordered from this company I ve been shipped the incorrect product and they will not respond to any emails for 3-4 weeks The phone line makes you listen to an incredibly long pre recorded message and....

I saw a Dapper glasses case advertised online in the uk for 8 I pressed to buy and didn t notice the the changed to with a ridiculous postage charge of 53 95 total 61 95 And even though they....

Slow af never got order but took my money

Scratches very easily and the lens and frame separated after 1 week of light use

ordered first part of April this is a month later and getting the run around from the git go as to where the sunglasses are A total avoidance of where they are made and where they are coming from

It s been months and I haven t got them yet this is the slowest delivery ever I don t recommend this site

poor excuse of a company They send the glasses whenever they feel like it and don t return calls or answer calls Do not do business with this flunky company

I ordered a headband wig with human hair but received something with half synthetic hair and 4 5 tracks human hair at the front This woman is a con Ladies please save your money by getting your headband wigs from....

Spent 225 00 to make a braided wig they sent me a piece of my dog could had made blind it took over a month to receive it even after corresponding over emails it s a short company and I....

I ordered a wig spent 359 still haven t received it I purchased the wig right before the Coronavirus outbreak but was told that the delay was due to the Chinese holiday It s been over a month now they....

I wish I could give them no stars that s how bad the service is-I ordered a wig September 5 2020 and is now October 17 2020 I ve been working with someone by the name of Stella and she....

DO NOT BUY FROM THIS SITE SCAMMER I give no star you piece I order a side piece wig 120 finally got the wig after 3 weeks and the wig was nothing that I order the website offer refund but....

SCAM WEBSITE I Ordered a pair of Oakley sunglasses Worn twice and the arm broke off I sent an email to customer support on 5 6 2022 and have not gotten any response as of 5 18 2022 I tried....

The Price gets you interested but customer service is non existent One arm on my Oakley MainLink arrived damaged Sunglass Outlet Inc seems to be non existent on the Web No address to return sunglasses or phone number to call

Scam company beware They are not licensed to sell any of the well known brands so do not expect to receive genuine items I ordered a pair of Ferrari Ray Bans and received replica Ray Bans with painted branding in....

I ve ordered from Sunglassoutlet com three times already and I have to say they re prompt with shipping and their service is stellar Purchase with confidence I will be purchasing from them again

This was the first time I have ordered from Sunglass Outlet but I have to say the company are first class My order was made on 11 18 in the afternoon and shipped the same day and arrived at noon....

DO NOT ORDER FROM THEM Their reviews are FAKE and generated I am out of 385 dollars that they decided to take from me DAYS before CHRISTMAS FOR AN ERROR ON THEIR END I ordered the hair oct 27th and....

I bought wigs from this company and none of the wigs was what I ordered from the style and colour hair I have send about 3 emails for me to return the wigs and no one has replied to give....

Please do not order Save your money As soon as I went in the sun the hair in the back went from being curly to matted I couldn t get the comb or brush through it I contacted the company....

DO NOT ORDER from this site All the positive reviews on here are fake I ordered a wig for my daughter s graduation and over a week later order is still awaiting shipping I have reached out several times but....

I don t care what you say you didn t refund nothing this company is fake and I am not the only one you scammed shoppers beware

These all are Garbage Do not waste your money mine all either broke or scratched cheap plastic junk

These glasses are nothing like the picture it s not sun glasses at like a clear glass it s horrible not worth what I paid for them

Cheap Plastic Shades at inflated pricesI have used this company in the past and was happy but the latest order I purchased was cheap plastic lenses and not worth half the money I paid If you re looking for decent....

I bought a pair of Johnny shades They were quite expensive and looked good quality The frame broke within weeks of the first use Worn maximum of 6 times I contacted the company and found them less than helpful I....

Terrible quality Glasses broke a month after purchase Shoddy materials Will never buy from here again BUYER BEWARE

Terrible place Absolute scam 10 10 not recommend

I have been waiting on my refund for longer then the 10 days they said it would take I have sent numerous emails no one has responded on a couple of days the number for them they claim on a....

I ve repeatedly asked to cancel No response

I told them they got the wrong one Stay away from these folks Scammers They ll take your money and give you bulls t

Stay away I canceled my order 3 weeks later still can t get my money back Over 800 poof gone

I have spent more money then you can imagine over the years with this company but I have to say their customer service and products have become a dissappointment Ordered a sofa on 10 8 21 still shows in process....

I have always liked their clothes and quality on Sundance However lately I wonder what is happening to the company I was promised a back order in February and it has yet to arrive I have ordered a topaz ring....

I have been ordering from this company for over 20 years and finally decided to stop I am tired of their poor customer service They are stingy when it comes to returns They sent me a 50 certificate for being....

I have been ordering from this company for years Something has gone astray with them lately They are sending promotion codes which do not work no error is returned but the discount does not apply either and that s been....

Worst service ever Sending wrong items and wrong colors Website is totally messed up One day it shows the picture of a certain item with the item and name and the color and next day the same item and name....