Shipping is very slow 1 order shipped with 7 different tracking Party is over when everything arrived and they will charger you return for 25 restocking fees and you pay your own shipping and you need to return them to....

Two weeks ago I ordered a 500 espresso machine from them I received no communication about shipping dates but if I entered the order number on their site it would say it was going to be shipped the next Friday....

I ordered a lighter tube assembly and did not receive what I ordered Later after 4 calls with them all saying they were going to start a case for a return nothing was done I refused to pay a restocking....

KaTom looked legit They stole from me and are just robber bums They sent defective item and ghosted me thereafter Avoid this place if you don t want to be disappointed Very unfortunate experience with no recourse

Ordered 24 mugs - 6 arrived broken and the rest had clay or glaze issues Katom required the we pay to ship them back AND pay a restocking fee - and they would review and decide if they would issue....

I purchased an air fryer from Hamilton beach too large and I needed to return to the company I called for authorization return label several times no answer email several times no responses I don t feel I should pay....

I purchased the 120 Hamilton Beach FlexBrew 2-in-1 Coffee Maker in December 2019 to replace my 15yr old 40 Cuisinart coffee maker that worked perfectly because I really wanted the single-cup option along with the 12 cup carafe In May....

I purchased the Hamilton Beach 2-way flexbrew coffee maker I would suggest cusomers do your research before buying this coffee maker The single brew constantly has coffee grinds in the coffee 2 times out of 4 coffee grinds are in....

Broken coffee pot customer service is the worst company I have ever dealt with As a business owner we ilook for consumers to make us a better company This company has a revolving door with little customer resolution

These people gave me the most awful customer service I ve ever experienced in life 1 The representatives are clueless 2 The wait time to speak to a clueless representative is over an hour 3 They lied about my shipment....

Ordered three filters from this company - not one of them worked Their reviews on the site seem completely planted - I should have known better than to order from this site Pay a little more and get the genuine....

what a bunch of garbage placed an order with Clatterans I never received a confirmation so I called the company and they have no record of an order but they charged my credit card Sounds like fraud to me I....

I got my filters and they sent me the wrong ones im trying to get in touch with them and now there s no phone number to talk to someone live i tried email and am not getting a response....

Do not order from this company First of all it doesn t say on the website that it s a foreign company I received a notice from my credit card company after ordering that foreign money was involved I am....

I ordered some filters for my mom from this place I got them but we re not the right ones sent them back N have only heard back once from them I just see on my CC where they charged....

This company is NOT legit in any way shape or form They advertise to sell knives that they do NOT have in stock They will process your order which ONLY means they receive it and then the games begin The....

I ordered from this company back on July 12 2020 a gift for protection for my daughter as she entered the Air Force and away from home for the first time it s October 1st where s the order I....

Agree with the others Non-existent company that has a nice website and no inventory No one responds to the emails I sent and have called 40 times and left messages Absolutely horrible DO NOT ATTEMPT TO DO BUSINESS WITH THEM

I wanted to cancel an order from this company I placed over 50 phone calls I emailed them I even used their Web form contact sheet To this day not a single Osogrande customer service person has contacted me They....

Horrible My son asked for a felling axe for Christmas so he could chop wood I found the one I wanted on Osogrande and ordered it early December Since then I have called and left messages more than once with....

Your Customer Service is the worst example You should have a seminar teaching other companies how to be the absolute worse CSR s in all of time

The Indira kitchen faucet I bought has broken three times it has a lifetime warranty but Pfister takes forever to get the new parts to you so you can repair your own faucet This is the fifth day that I....

It is great to see a company stand behind their products Had a leak in the pull hose of our kitchen faucet and even though we had bought it many years ago they replaced it free of charge Unfortunately this....

I bought a new Simplehuman white kitchen dripping rack 100 - the frame was already scratched within one month and the white coating receded at some spots I contacted the Customer Service and there was no possibility for a return....

I used to like the product and still like some of their products The handwash dispensers often stop working after 1-2 years and usually after the warranty is over which makes this an expensive handwash system I own 6 and....

They have ZERO intention of honoring their warranty They ask for videos photos when they do ship the parts they are not correct so after a month of back forth with this cs woman named Revine i was told that....

I had bought the 58L Sensor rectangle trash can full price after less than a year sensor stopped working I called to get it fix or replacement Their customer service wanted a video of the trash can lid I did....

This is one of the worst company s with customer service long long delivery times and it seems to use customer service out of the country I d rather use Amazon that I HATE but at least they deliver fast

Went to KSP 40 off warehouse closing sale in Brampton Ontario I was going to pick up wooden coat hangers that I paid 5 for at my local Hamilton store With the 40 off the same wooden hanger was 5....

Do NOT order from them I placed a big online order but they did not want to pay Purolator so just cancelled my whole order I understand that the CP strike is annoying for businesses but they should still ship....

Nov 30 2024 Kitchen Stuff Plus Mississauga Ontario sent me a shipping confirmation without the tracking number Emailed back to customer service and got a response with a number that resulted in an error message from UPS Alerted customer service....

Great first experience I didn t know this store as a Quebec customer The shipping was super quick Ordered on Wednesday night and got it Friday in the daytime Everything was packaged really well and I was able to use....

please do not go on this website the man who operates this website is a malicious man with the outmost of evil intent never have I ever seen a man who has done these malicious acts My son he was....

This man is a scammeri ordered from this malevolent man I assumed that the order would arrive safely at my doorstep in less than a week However i recently recieved my parcel 4 months after initially purchasing it And when....

Hello Amr Abdulwahab I am your mother known as Amrs mom Id like to say i LOVE your website son Hope you do well Over and out

My order never arrived because it was shipped to your corporate office instead to me This was after I made repeated inquiries as to the status of the order which took almost a month to be shipped The order was....

Shipping took forever when I paid for expedited

I purchased a range hood that was listed in stock Two days before the delivery date I received an email that it was out of stock and expected in stock nearly a month later Very dishonest

I ordered a range hood that they had in stock I paid for it and waited a couple of weeks then for an email saying they had to back order it This company sucks Don t use them

I have no choice but to give one star but I would give ZERO stars I ordered a hood from them and after almost 2 months of waiting for the hood to ship they tell me that I need to....

We purchased over 8 000USD worth of items from them but have yet to receive anything Only after I left negative reviews online did someone finally call me saying 2 more days This company and their customer service is HORRIBLE....

Please do not use Bought boffi items from this store Stainless steel hinges have failed in under one year Have attempted to contact countless times - will not respond at all

Only had positive experiences with 2 orders One from large order for Boffi cranes and one for Ceramica Cielo bath toilets etc Both during the offer transport and after sales