Do not trust warranty given by this supplierMy story fail story with bike-discount and cube warranty Cube Bike-discount year 2016-2017Here is a fail story of quality brands warranties and lost expectations for everybody to be aware When we talk about....

Pathetic service Don t ever order form this website and the customer service is pathetic they respond you within 10-15 days and they will take another few weeks to investigate your shipment

I ve been a customer for years and happy to be so until very recently I ve never ever experienced such a bad customer service I bought a new crank for my MTB which it needed I found the best....

Bought 3000Euro e-Bike that was in stock Upon confirmation of payment they wrote it would take 4 weeks not because of Corona and when I asked why they wrote I will cancel your order then My mistake not to take....

I bought a maxxis assegai tire in the shop and when I mounted it was deformed I contacted the store that informed me to send a tire for inspection they asked me for a video to show the tire a....

Scott the previous reviewer is absolutely correct This company is a sham with SCAMMERS They had no problem immediately taking my 2000 for their hypothetical new but even now yet to be released SPYTAN Etrike that they said would be....

UPDATE 8 30 23 Addmotor DID NOT inform me of the change I was on their site on 8 14 2023 checking for shipment updates that s how I learned of the change I called THEM Yes they did refund....

Broken Trike missing parts no customer service What else can I say

AVOID This company is the biggest nightmare of my purchasing life experience They sent me a damaged bike that was missing the battery the charger and all the accessories They were pleasant but never offered solutions that were reasonable causing....

4000 spent Batteries quit in a couple of months and they won t honor thier warranty Don t buy this junk