Apperently renewal by andersen instructs their salesmen to lie to the public i had a representative of andersen come to my house and informed me that my windows were warped My windows are new and less than a year old....

Spent a considerable amount of money getting doors and windows replaced Subsequently a door handle broke Have been waiting 6 months for a resolution Wrong parts undelivered parts technicians with the right parts unable to complete the repair and causing....

Wish I could give a minus rating Don t make my mistake use this company High pressure sales tactics lock in contracts long wait times zero customer service I tried to change my mind from a standard patio slider to....

DO NOT USE Andersen We spent over 30k on 2 doors and the installation is horrible The first day it rained we had an indoor waterfall The black hardware is also scuffed and to top it all off we have....

They are a bunch of crooks Al Alfieri the General Manager of Renewal by Andersen of Los Angeles is a liar and a crook He and his company owe me in excess of 7 000 00 Do not buy windows....

I m not sure why there are so many good reviews of this company on other sites I fell prey to reading those reviews and have made one of the worst home improvement investments that I can think of by....

Avoid this company I ordered a hurricane door from Chris Nice person New South Window called me the door had been ready and they just received the building permit The installers came and installed the door backwards Someone named Franklin....

Paid 50K for all my windows and doors The materials seem to be good Installation is EXTREMELY subpar I have pics to prove it They sent the same person over and over to solve the issues they themselves created Failed....

Ordered in Feb got installed end of April scratched glass frame bent and tweaked gauges on frame They sent another team to fix Tried to just cover up large gaps in frame with caulk Company reordered Old taken out and....

Its so disappointing to have to write this review because we were so excited about choosing New South over all the other companies we met with but fel the need to warn people about how this company operates We met....