The detail said 2-3 days delivery A week pass and the tracking show that it hasn t been dispatched yet Asked the support and they point me to the tracking website which show it doesn t dispatch yet Bloody hell....

Item given pacel force tracking number 23rd march no tracking to date 6 4 22 going back to amazon for refund Gave one star because 0 is not an option

Company never handed my parcel to the shipping company When I messaged to ask where it was They said the company had lost it even though I can see G4S was never given the item to deliver - they asked....

Unprofessional company poor quality products abysmal customer service Goods returned via Parcel Force their preferred service but Rug24 did not collect goods Had to fight tooth and nail to get refund Their returns policy is vague and confusing and appears....

My wife ordered a rug from this company via eBay The rug never arrived customer service is appalling apparently a technical fault with eBay Paid via PayPal so got a refund Looking for another rug found the same one on....

I placed an order for a custom-made leather jacket It was supposed to be a replica of a faux leather jacket I owned which had seen its last wears I wanted to send them my jacked so they could replicate....

I ordered my jacket back in June and then after months of asking about updates was sent photos of partial done jacket leather or an excuse why it needs to be extended October they finally giving my money back after....

Experience was great in terms of the customer service and more importantly the quality of the leather jacket received