What a rip off bought a dishwasher refrigerator stove and microwave from these folks and a five year warranty Now not even 3 years later the seal in my dishwasher is broken and they tried to tell me I purchased....

I would rate Conns as their name suggests Bought a defective mattress went thru their difficult process of talking to 8 different people from 5 different countries and multiple different departments to finally get an exchange approved Mind you we....

Bought a sofa and king size bed Furniture was delivered in 2 days but during delivery the furniture was really damaged plus the wall was damaged during installation I opened an incident report that same day it s been 6....

This company is a Ripoff While there may be decent people working there Terrible business practices to the point of being predatory They do not inform you that the 12 months of no interest is ending or even that the....

Stay away My elderly Mother was in search of a new couch with soft curved arms for napping comfort We walked into Conns in Jacksonville Fl and found the perfect couch But the sales lady input the wrong product number....

This company is a SCAM the salespersons working there are downright the most untrustworthy people around They tell you lies just to upsell you DONT BUY THE FURNITURE PROTECTION they have so many loopholes where they just deny all claims....

The worst experience I ve ever had Buy a sofa sofa bed and bed from CITY FURNITURE for the first time My soft broken in less than a year and as I was living alone and not being home most....

I had the unfortunate experience of visiting this furniture store and it was nothing short of a nightmare The quality of their products is beyond subpar it s like they ve sourced their items from a reject pile The salespeople....

Picked out ordered and paid for furniture in the middle of June and I still have not received all of my furniture and it is the end of October Pieces keep coming in damaged Today I was supposed to receive....

We bought a set of 4 chairs and a table for our kitchen 2 5 years ago and added the extended warranty which we weren t going to purchase but were talked into it Anyway the chairs upholstery is deteriorating....

Sold me a defective sofa and I needed American Express to get my money back Took months to resolve but Amex agreed it was defective

Worst experience and customer service ever experienced Customer service is ridiculously unprofessional and does not respond to messages When they eventually do respond it s completely bogus excuses despite paper trails of documentation Save yourself the time money and energy....

Horrible customer service Do your research about this company When something goes wrong with order or merchandise they run away from responsibility There are a ton of negative reviews about The Classy Home I ordered furniture that had incorrect dimensions....

I purchased furniture in October it s January and I have yet to receive my furniture Classy home customer service is NO help can t tell me where my order is the delivery company can t give me a date....

I ordered a dining room table and chairs 3 months ago and I still have not received them I couldn t cancel because they said I would have to pay delivery and a percentage on my buy I recommend never....

Ordered a bookshelf which kept getting pushed out - I ordered in May it was meant to come in August and now October It was scheduled to be delivered between 330-530pm and it never arrived no explanation Now I need....

Dont EVER get on their mailing list bc it ll take multiple texts 7 different people over a month to try to get off all while their CS agents confirm that you re off But you ll still get their....

JUST DONT absolute worst customer service - no one has any idea whats going on no record of previous conversations with customer service the texting hotline they use people don t answer for hours at a time you get a....

Terrible quality goods They sent me three broken beds over 8 months before they finally accepted my request for a refund I used the shop card they sent as an apology to buy some stainless steel flatware that rusted on....

This is the worst online experience I ever had I ordered a 12 piece place setting that came in 6 shipments We have received 4 boxes so far and all dishes were shipped thrown in a box with a piece....

I think generous return policy needs to be defined It s 2021 in a pandemic and you expect customers to pay full price to return People who are avoiding buying products in person due to the pandemic My items cost....

Horrible customer service poor website with misleading information I shopped for a desk and their inventory data was wrong Then I called to confirm when the actual order will be delivered and their customer service was rude and had no....

I should have come here to check reviews first Placed an order for a wall shelf they advertised it as in stock quick ship Lies They took my money and then sent me an email stating Delay in shipping due....

I used their chat to ask a maintenance question for one of their products After a 2-day wait they told me to look it up on the internet or contact the manufacturer myself Just like that very brusquely After I....

the tech staff was completely uninformed take it apart with a butter knife he said it won t break BTW the wiring on the lamp was also defective and would not power-up Meanwhile the return process for my 700 credit....

90 minutes waits each call and couldn t get anyone on the phone the first 2 times The 3rd time they couldn t solve my problem because computer system was down They never called back as promised Tried online service....

I Bought 2 pillows almost 200 each both were terrible and I can t return them Their website is intentionally deceptive about returning items other than mattresses For example the site says 90-Night Trial - Our risk-free - online promise....

Purchased Queen mattress and adjustable bed frame in November It has not helped us sleep better You cannot use a bed warmer because it s supposed to respond to your own body heat We do not like to climb into....

The worst back pain ever on these mattresses They feel amazing at first but then after you sleep on them for long enough they just sink way too much due to lack of support Do yourself a favor and find....

It has taken me about 3 months of constant phone calls to get my sunken marshmallow-soft back destroying 90-night mattress exchange which I am paying them an EXTRA couple grand for They double-charged me for the exchange told me they....

I d echo many of the comments here I ordered a futon mattress with my CC and weeks later FedEx has no expected delivery date and numerous emails have gone unanswered The website stated the item was IN STOCK and....

Horrible horrible horrible I will never ever purchase anything from this business ever again They advertise 5 year warranties FALSE This place is a business that s looking to make their money off of you and when there is a....

I orderd a bed frame headboard and footboard The bed frame came completely scratched up with no protective wrapping I took pics and sent them within an hour of receiving everything Also the nuts and bolts were left out of....

Unbelievable How do you not answer your phone due to Covid This makes no sense We have a family small business that has been hit much harder during COVID and we have diligently answered our phone and emails This is....

I cannot get a hold of them through customer service line due to COVID-19 so I tried emailing them numerous times on when my product will be shipped I am getting no response I order my product over a week....

As others have mentioned it s probably a great company if everything goes great If you need to reach the company for any reason don t expect a response The one time I did reach someone on the phone I....

company sent me my bar with multiple things broken I followed all of the procedures on their website to do a return get replacement parts They ignored all my emails and phone calls It was only once I put in....

WORST PLACE WE VE EVER DEALT WITH DO NOT ORDER BEWARE OF LIES AND SCAMS ONLY ONE GUY WHO ANSWERS QUESTIONS THEN HANGS UP ON YOU Never got our order as well No cancel order option ABSOLUTELY TERRIBLE BEWARE

I have never experienced customer service this rude I called in to check the order status 3 days after I placed the order and I was told to call back in 10 days Nobody will check the order status for....

This place is a scam Don t bother The guy answering the phone doesn t answer any questions and constantly hangs up on you Item wasn t delivered as expected and they couldn t give any status Shady Not sure....

The price would lead you to believe the canopy is the same or better quality than the original You d be sorely mistaken Poor canopy quality with much worse customer service You re better off buying a new gazebo than....

We ordered a replacement canopy for our swing They sent us the wrong size When trying to return it they have me take million photos pay for the return shipping out of my own pocket only to tell me they....

Purchase a replacement canopy it fit really well and looked good when installed then it rained Leaked everywhere when I contacted customer service they said We suggest removing the canopy any time you will be experiencing inclement weather as our....

DO NOT BUY The canopy replacement I received is defective with the top tier canopy way too big to fit I don t have a model number but the frame was exactly the same from the same retailer with the....

Ordered the replacement canopy for the gazebo because they said you can get over 2 years out of theirs due to superior material and craftsmanship I checked and double checked it would fit During installation it was so tight that....

Getting delivery on the furniture that I ordered was an absolute nightmare I waited nearly a year to get an order that cost a substantial amount of money Customer service was nonexistent Staff office skated an attempted to blame the....

The furniture is fine but the customer service and billing department is a joke I ordered 2 pieces online from their site gave my credit card number like any typical online purchase and Arhaus only charged me for 1 item....

DONT BUY thes TELEGRAPH 4 Drawer FILE CABINETS The locks are CHEAP They FAIL and it takes a very long time to replace I had my taxes inside ledgers etc and could not access Had to xcl accountant and filed....

I purchased a lamp through Arhaus I need to return the lamp and no customer service rep seems to know how to accomplish this task After several emails and phone calls over a two-week period I still do not have....

Buyer beware All you need to know about Arhaus awful customer service is detailed below The poor reviews detailed here are consistent with reviews found elsewhere online While my review is specific to the Boca Raton showroom it appears that....