I have been waiting for my custom sofa sectional for over a month It has been completed for over 2 weeks and has not been delivered Now part of the sofa sectional has been picked up the shipping company Why....

I can t begin to tell you how disappointed I am with your store We are long time customers but will never step foot in your store again after our long frustrating and extremely unpleasant experience We have tried for....

My worst online shopping experience I bought bedroom furniture from them which was told to be delivered in 5-6 weeks after about 3-4 days I found better furniture that was ready to ship I called them to cancel my order....

Delivered 3 weeks AFTER estimated time frame Contacted multiple times and could never get a straight answer on status of the order delay Arrived yesterday broken and unusable can t open drawers split wood on top right Poor quality and....

Worst decision ever This place is a joke I ordered a simple dining set over a month ago I could never get the status of the shipment finally given a tracking number put that in on their website and it....

What a rip off bought a dishwasher refrigerator stove and microwave from these folks and a five year warranty Now not even 3 years later the seal in my dishwasher is broken and they tried to tell me I purchased....

I would rate Conns as their name suggests Bought a defective mattress went thru their difficult process of talking to 8 different people from 5 different countries and multiple different departments to finally get an exchange approved Mind you we....

Bought a sofa and king size bed Furniture was delivered in 2 days but during delivery the furniture was really damaged plus the wall was damaged during installation I opened an incident report that same day it s been 6....

This company is a Ripoff While there may be decent people working there Terrible business practices to the point of being predatory They do not inform you that the 12 months of no interest is ending or even that the....

Stay away My elderly Mother was in search of a new couch with soft curved arms for napping comfort We walked into Conns in Jacksonville Fl and found the perfect couch But the sales lady input the wrong product number....

This company is a SCAM the salespersons working there are downright the most untrustworthy people around They tell you lies just to upsell you DONT BUY THE FURNITURE PROTECTION they have so many loopholes where they just deny all claims....

The worst experience I ve ever had Buy a sofa sofa bed and bed from CITY FURNITURE for the first time My soft broken in less than a year and as I was living alone and not being home most....

I had the unfortunate experience of visiting this furniture store and it was nothing short of a nightmare The quality of their products is beyond subpar it s like they ve sourced their items from a reject pile The salespeople....

Picked out ordered and paid for furniture in the middle of June and I still have not received all of my furniture and it is the end of October Pieces keep coming in damaged Today I was supposed to receive....

We bought a set of 4 chairs and a table for our kitchen 2 5 years ago and added the extended warranty which we weren t going to purchase but were talked into it Anyway the chairs upholstery is deteriorating....

Sold me a defective sofa and I needed American Express to get my money back Took months to resolve but Amex agreed it was defective

Worst experience and customer service ever experienced Customer service is ridiculously unprofessional and does not respond to messages When they eventually do respond it s completely bogus excuses despite paper trails of documentation Save yourself the time money and energy....

Horrible customer service Do your research about this company When something goes wrong with order or merchandise they run away from responsibility There are a ton of negative reviews about The Classy Home I ordered furniture that had incorrect dimensions....

I purchased furniture in October it s January and I have yet to receive my furniture Classy home customer service is NO help can t tell me where my order is the delivery company can t give me a date....

I ordered a dining room table and chairs 3 months ago and I still have not received them I couldn t cancel because they said I would have to pay delivery and a percentage on my buy I recommend never....

Ordered a bookshelf which kept getting pushed out - I ordered in May it was meant to come in August and now October It was scheduled to be delivered between 330-530pm and it never arrived no explanation Now I need....

Dont EVER get on their mailing list bc it ll take multiple texts 7 different people over a month to try to get off all while their CS agents confirm that you re off But you ll still get their....

JUST DONT absolute worst customer service - no one has any idea whats going on no record of previous conversations with customer service the texting hotline they use people don t answer for hours at a time you get a....

Terrible quality goods They sent me three broken beds over 8 months before they finally accepted my request for a refund I used the shop card they sent as an apology to buy some stainless steel flatware that rusted on....

This is the worst online experience I ever had I ordered a 12 piece place setting that came in 6 shipments We have received 4 boxes so far and all dishes were shipped thrown in a box with a piece....

I think generous return policy needs to be defined It s 2021 in a pandemic and you expect customers to pay full price to return People who are avoiding buying products in person due to the pandemic My items cost....

Horrible customer service poor website with misleading information I shopped for a desk and their inventory data was wrong Then I called to confirm when the actual order will be delivered and their customer service was rude and had no....

I should have come here to check reviews first Placed an order for a wall shelf they advertised it as in stock quick ship Lies They took my money and then sent me an email stating Delay in shipping due....

I used their chat to ask a maintenance question for one of their products After a 2-day wait they told me to look it up on the internet or contact the manufacturer myself Just like that very brusquely After I....

the tech staff was completely uninformed take it apart with a butter knife he said it won t break BTW the wiring on the lamp was also defective and would not power-up Meanwhile the return process for my 700 credit....

90 minutes waits each call and couldn t get anyone on the phone the first 2 times The 3rd time they couldn t solve my problem because computer system was down They never called back as promised Tried online service....

I Bought 2 pillows almost 200 each both were terrible and I can t return them Their website is intentionally deceptive about returning items other than mattresses For example the site says 90-Night Trial - Our risk-free - online promise....

Purchased Queen mattress and adjustable bed frame in November It has not helped us sleep better You cannot use a bed warmer because it s supposed to respond to your own body heat We do not like to climb into....

The worst back pain ever on these mattresses They feel amazing at first but then after you sleep on them for long enough they just sink way too much due to lack of support Do yourself a favor and find....

It has taken me about 3 months of constant phone calls to get my sunken marshmallow-soft back destroying 90-night mattress exchange which I am paying them an EXTRA couple grand for They double-charged me for the exchange told me they....

I d echo many of the comments here I ordered a futon mattress with my CC and weeks later FedEx has no expected delivery date and numerous emails have gone unanswered The website stated the item was IN STOCK and....

Horrible horrible horrible I will never ever purchase anything from this business ever again They advertise 5 year warranties FALSE This place is a business that s looking to make their money off of you and when there is a....

I orderd a bed frame headboard and footboard The bed frame came completely scratched up with no protective wrapping I took pics and sent them within an hour of receiving everything Also the nuts and bolts were left out of....

Unbelievable How do you not answer your phone due to Covid This makes no sense We have a family small business that has been hit much harder during COVID and we have diligently answered our phone and emails This is....

I cannot get a hold of them through customer service line due to COVID-19 so I tried emailing them numerous times on when my product will be shipped I am getting no response I order my product over a week....

Sent them everything they asked for They ghosted me and did not honor the comfort return refund guarantee

I would stay far away from financing anything with affirm with Purple mattress I purchased a purple mattress and financed this purchase with this company Purple was not able to provide the white glove service that I purchased along with....

Not even think to buy any Purple mattress I bought 3 of them and they last 2 months then become impossible to sleep They claim that mattress are donated but actually they trash the mattress I also tried the Pillows....

rating on the pillow only b c I didnt buy the mattress but its terrible It gives me back pain and neck cramps and when I reached out they said sorry the 90 day trial period is over What a....

I have a purple pillow My pillow cover was damaged The pillow foam cushion part is fine I called Purple and they answered the phones right away which I like I found out they don t sell pillow covers separately....

It s hard to imagine a worse consumer experience than one has using western digital backup products in my case the so-called mycloud A mishmosh of software apps whatall are supposed to stand in for decent user friendly technology Webpages....

SCAM it s be over two monthsThank you for placing your order with us I hope this email finds you well We are so sorry that we were not able to get back to you earlier regarding your order According....

had sent a defective drive a month ago and still lame excuses that they have service outage I read in the outage page that they resolved outages in few days then whats the reason for delaying my shipment They always....

I have not had access to my files for over a week This is unacceptable The whole point of having a network drive is to have access wherever you go WD needs to find a resolution immediately It s ridiculous....

As a business owner I cannot comprehend how a backup product can be so unreliable We ve bought one after the other of WD thinking it was our mistakes only to realize these are just garbage products Don t bother....