I think generous return policy needs to be defined It s 2021 in a pandemic and you expect customers to pay full price to return People who are avoiding buying products in person due to the pandemic My items cost....

Horrible customer service poor website with misleading information I shopped for a desk and their inventory data was wrong Then I called to confirm when the actual order will be delivered and their customer service was rude and had no....

I should have come here to check reviews first Placed an order for a wall shelf they advertised it as in stock quick ship Lies They took my money and then sent me an email stating Delay in shipping due....

I used their chat to ask a maintenance question for one of their products After a 2-day wait they told me to look it up on the internet or contact the manufacturer myself Just like that very brusquely After I....

the tech staff was completely uninformed take it apart with a butter knife he said it won t break BTW the wiring on the lamp was also defective and would not power-up Meanwhile the return process for my 700 credit....

Terrible customer service Many automated emails promising timely communication and returns - STAY AWAY Here is just some of my experienceSummary below Feb 6 2023 - Order the Ophelia Greek Salt Pepper ShakersApril 12 2023 - Finally receive them April....

Stay away from this company horrible service I mailed my item back to them for exchange exactly as instructed and they have ghosted me in terms of a store credit or refund I don t have the time to include....

Ordered Christmas gifts early December No product arrived and no reply to inquiries Do not purchase from here

Received my item damaged Sent photos 11 18 2023 same day I received All I keep getting back is automated emails Stating they are a small company and I ll hear something soon Guess what Still waiting Buyer beware Horrible....

Their customer service is TERRIBLE I ve emailed them several times about a couple of products that I ordered They have never responded I also ordered an item over a month ago for a Christmas gift that I still haven....

Ordered the Anamorphine candle It smells like a carpet after someone puked on it and tried to clean it up with Resolve carpet cleaner Just awful

Ordered the croissant candle and it didn t smell like anything I tried reaching the company many times and never got lucky enough to hear back from them

They only publish 5 star reviews on their website The croissant candle smells sweet but I wouldn t say it smells like a croissant I found it too sweet initially but grew into it Now I quite enjoy it but....

Never reached my package Was twice sending back to them and it never reached my country No helpfull reaction on mail and it cost a lot of time to track al thiss Scam feeling

I received the croissant candle as a gift and also bought one as a gift For the price charged they are absolutely terrible All the sides of the holder have gone completely black and when burnt there s so much....

LOVE LOVE LOVE This place SAY Yes to Candles

I WAS a loyal customer of YC for over 30 years but I will NEVER buy another thing from them The last few years their product has gone from the gutter right into the sewer Lest we forget the horrendous....

What a RIP OFF first of all they made the new shape glass smaller so basically we are getting less burning time and they ve increased the price to some ridiculous amount and another thing is the scent is not....

The Yankee Candle website is just impossible Multiple attempts with two different browsers on multiple dates over a very long period of time and have decided to never try again Nothing happens when you click on many different places to....

My wife ordered an advent calendar for our daughter When it arrived the box looked a little damaged used but inside the box the calendar had all been opened up and the inner packaging was actually ripped open Phoned for....

Broken item and can t get a reply from the company Don t waste your money

Totally a scam Do Not Buy from this company I got the order after 3 weeks Part of the order is wrong and one of the bottles was completely shattered in shipping Tried to contact the company through email no....

I ordered directly from this company two oil dispensers and 1 split spatula The split spatula was ordered by mistake I was not able to edit my cart so thought i would just return it when it arrived What a....

This company is not real -- their phone number is not in service and they are trying to refuse returning my product and charging me to return it This is a complete SCAM Do not purchase

On 6 13 2024 I ordered two glass Evermire 2-in1dispenser bottles for discounted price of 35 99 On 6 19 2024 I received email stating my order is on its way On 6 24 2024 an envelope with no padding....

Put up for sale some items through them and followed up online at the auction date When collecting my cheque as they wouldn t post it to only fInd out one of the item wasn t sold even if their....

Terrible unprofessional bought a lot after email about postage told pay for item first that s how it works bit rude I thought so paid three weeks later a lot of emails later nothing This auction house are frauds do....

The worst place to buy anything The office manager was the most hostile person you can find in any service provider in Dublin I would give 0 star if I were given the option

Absolutely shocked at the rudeness and unprofessional nature of this so called business My husband and I are good customers of these weekly auctions but our selling experience has been terrible They lost an item that they were to sell....

Dreadful Unprofessional People in the office are obnoxious They lost an item I purchased Lost an item that I sent to be sold Unorganised chaos Do not trust these people with your valuable items

THREW AWAY 250 00I opened one pillow to try it out and we didn t like it Took pictures of unopened pillows and emailed NACOVE COM Went and Bought the shrink wrap boxes the pillow in original box Followed every....

This is a very deceptive and unscrupulous company working out of China Quality was not to my liking and I followed their every request to return the product they make you jump through hoops and they still never refunded my....

I didn t like the pillow Requested refund within the 30 day period Tried to return Responsible for shipping back to China and unused Good luck

DO NOT BUY THIS PRODUCT They say you can return it if you re not satisfied but they make it IMPOSSIBLE There is no address and when you ask for one it s so lame that the Post Office laughed....

If I could give negative stars I would Please read before purchasing this product We like many others fell victim to this scam on social media where it is falsely advertised and reviewed The product claims to have a 30-day....

Worst Company ever stay away from them lying about stock status delivery time etc Got written quote that items will be sent in 8 days its been two months from then they still not shipping it

If you care about getting the correct item you order then I recommend to go elsewhere If you care about ordering merchandise they indicate they have but then don t ship then I suggest you go elsewhere If you wish....

Stay clear of this company Ordered a part on 10 June with no indication that it was out of stock Estimated ship date was 16 June Nothing happened by then so I emailed They stated that part would not arrive....

Ordered 30 light brackets Only received 2 Called to ask about the order I was greeted by someone who was aggressive and stated the package weighed 38lbs and therefore it was shipped and I should check my people Actually accused....

I had an online billing issue and I received the worst customer support of my entire career The customer service representatives sales team member I interacted with was very unprofessional I hope management sees this post and retrains employees Hopefully....

I bought a new Simplehuman white kitchen dripping rack 100 - the frame was already scratched within one month and the white coating receded at some spots I contacted the Customer Service and there was no possibility for a return....

I used to like the product and still like some of their products The handwash dispensers often stop working after 1-2 years and usually after the warranty is over which makes this an expensive handwash system I own 6 and....

They have ZERO intention of honoring their warranty They ask for videos photos when they do ship the parts they are not correct so after a month of back forth with this cs woman named Revine i was told that....

I had bought the 58L Sensor rectangle trash can full price after less than a year sensor stopped working I called to get it fix or replacement Their customer service wanted a video of the trash can lid I did....

This is one of the worst company s with customer service long long delivery times and it seems to use customer service out of the country I d rather use Amazon that I HATE but at least they deliver fast

This website is a SCAM Do not buy from them I placed an order 7 months ago and contacted them multiple times They tell me the time is backorder however the item page states 7-10 days to ship They will....

Today was my first purchase of their soup and most likely the last Description on the tub was Chicken and vegetable After the reheat I emptied the contents in to a bowl it was hot but not tasty After a....

Vile a rissotto is sticky and firm this was just a rice soup with very few chicken morsels never again

I tried this soup last night and was very very impressed it was absolutely delicious I don t normally eat shop bought products but I thought I d try this The only soup I ve eaten and enjoyed wasn t....