Exceptionally poor and terrible customer service agent who had no respect to listen to customer Shame on Joola and will never buy any Joola product or recommend any one to buy as the customer service is disgusting and disgrace

Joola will not let you try out your paddle and return it It has to be unopened to return it Go with any one of the other brands with much better return policies

This id not about the product but the company Returning an unopened padfle still sealed in shipping box and Dan Z in customer support insinuated I was lying What a sorry company I would not have any of their products....

Horrible customer service Sent wrong paddle and it took over a week to get it Left message about returning it - no call back Finally got a hold of them and they sent Email asking for picture of unused paddle....

Received the wrong items August 13 tried calling and emailing them multiple times without any luck Finally weeks later spoke with someone who emailed return info Asked if they would send me the correct order so I could use in....

No solution No place to call No call back They don t take any responsibility of the bookings with the clubs

Playtomic PT recently acquired AirCourts AC in Portugal then it seems closed the AC booking app for good This is a disaster for all except the previous AC owners who sold out The AC app was simple intuitive elegant efficient....

The app is just awful to use and the customer service is non-existent I would highly recommend every tennis and padel club to stop using this awful app

Can no longer change booking to public match This is now very inconvenient as I can no longer book a court in advance with friends and then find players in a public match if needed I have no idea why....

The most horrible app I have seen on the market Oft hangs and you have to start all over Bad programming not from a professional developer E g Entering a partner to play is between payment information in small characters....