I purchased 2 of their 18V 6 0Ah Lithium-Ion batteries and both failed to recharge after a few charges I proved the charger works fine charging a Milwaukee battery Ron

Vanon supply one of the worst fraudulent products that I have ever encountered In all its simplicity I expected a battery I could put in my charger then put in my drill After multiple charges and attempted discharges I wasted....

i bought 4 20 volt Vanon batteries last year to replace black and decker 5ah and 3 ah they failed after minimal useage i opened them up to look at why and all had muddy water marks inside and the....

This company offers a warranty however when a product fails the company does not respond or acknowledge your requests Avoid at all costs

Purchased a 4 0Ah for my Ryobi tools via Ebay in Australia in December 2018 From the beginning poor performance and now will not charge or hold a charge Purchased with 3 year warranty but local dealer Australia thus far....

Purchased one of there tools via Amazon but registered immediately on line to silverline and got garentie Tool broke got intouch with silverline who informed me to get back to seller Amazon instructed it is over 30days and cannot return....

Requested a catalogue from Silverline Tools back on 22nd March 2021 As of end of May have still not received said catalogue Tried requesting another one - error message tried to email them - error message tried to register email....

What s happened at Silverline Tools and their so called lifetime warranty which is useless when you can t get any customer service from them sent over 4 emails asking to be contacted without success and for such a minor....

It s now 8 days numerous emails and still no response from Silverline Tools Customer Service which is very frustrating and disappointing I bought a backpack pack sprayer and the house split which the replaced the full backpack however that....

at last some customer service after 12 days and 14 emails just to be disappointed over a part that would cost about a 1 the hose on my backpack sprayer split and the backpack sprayer is like new however Silverline....

I am appalled by the aftersale service They supplied a pump which was fitted in a fixed position in an attenuation thank All water entering the tank was filtered and the pump was in a chamber sealed with a predestination....

Do not shop here No after sales service Drop shipping and don t even know which parts fit the products they are trying to sell on

For a multi-million pound company the sales staff couldn t care less if they tried Hugely disappointing customer service Very unhelpful and quite rude

Ordered a pump onlimequoted 7-10 days at time of delivery After chasing after 10 days had passed was then told 20 days So I cancelled and they told me I would lose 180 00 cancellation fee

Bought a 5 litre tank to use as a diesel heater fuel tank within 18 months the vented cap has failed Contacted Tanks Direct about a replacement and wanted me to pay nearly as much as I paid for the....

I ordered items from them online on July 1st and paid for them at that time I got one email stating they would update me but as of July 17th never received my items or any correspondence When I signed....

Ordered some in stock items on Sept 27 23 Finally got notification and a tracking number showing shipped on Oct 24 23 Nobody ever answers the phone and emails are not helpful I was constantly asked to be patient because....

Ordered parts for a Honda mower Didn t see site says most items ship in 7-14 days 21 days later still no part no shipping info nothing Finally just found part i needed on Amazon and canceled my order through....

My order was small and was concerned RTP may not want to deal with such a small order but THEY DID and was in a timely manner Highly recommend

Took five weeks for delivery to arrive website states 3-5 days sent wrong order failed to deliver on promises to replace Raised a formal complaint not acknowledged requested resolution to issue within 14 days ignored Extremely disappointed ordering from another....

Slabs from here are almost as bad as their customer service Better paying more for better quality elsewhere

We used this concrete supplier for our commercial jobs at one of our theme park contracts this mix was meant to be a c30 mix it came out the mixer looking very brown in colour We carried on having the....

Awful experience with this company First they delivered the product we ordered six months late then spilled oil all over our driveway and despite saying they would come and clear it up and fix the driveway we have had almost....

Ordered over 6 months ago never delivered any product Gave a long string of excuses Won t respond to contact and won t send a refund after months of asking Save yourself the hassle and use someone else