Heybike customer support Purchased Heybike Explore and so far I am very happy with this bike it has met all my expectations I had slight imperfection on the side wall of the front tire Talked to Emily of customer support....

I purchased my Heybike Cityrun in April and love it so far I had a few issues with my pas and throttle not always working correctly but customer service has been very responsive and helped me work through the issues....

WOW So much fun We bought two Cityrun bikes I already have over 60 miles on mine without a recharge We love the large rear baskets we got free with our purchase Customer service is fantastic too I had a....

I purchased two Heybike Brawn ebikes They both came in less than a week One of the units had an issue with not displaying the mph properly I emailed support and they were always prompt to answer back the following....

I would highly recommend getting the Cityscape e-bike It has so many high quality features at such a great price I am a research librarian so I definitely did my research before purchasing this bike Also I cannot say enough....

Awesome help from the team They asked if I needed a refund or credit And I choose credit They handled the situation excellently

I have to admit I have a hard time sharing this website with my friends cause I want all the deals for myself lol I love Geartrade Great stuff at even better prices Have purchased about 4 items throughout the....

I bought a pair of boots from Backcountry on Geartrade com and my experience with them was excellent To me the boots were better than described and I was very happy with the purchase

I think the website is user friendly I have got some seriously great deals I m just starting to think I about selling some gear I don t use since gear trade is such a reliable site

I have ordered several things off of GearTrade and received them quickly with no hassles and great prices I check website regularly for things I m looking for

Had a problem with one of the pedals on my bike and the problem was handled very well and I was very pleased with the results

Joshua was very responsive and took care of the issue I had and provided additional recommendations and support I have 2 Sondors ebikes and highly recommend them

I had a part that needed replacing They are sending it and I will replace it They offered the option of taking it to a local bike shop - but this should be an easy fix

As always Sondors responds quickly an efficiently I am thrilled that they stock so many parts for their bikes

Easy easy process to order plus this is our second Sonders ebike we are very happy with the design quality and purchasing maintemance service

One bike shipped the other who knows They have my money I am missing a bike in our order No phone number that gets picked up This is a clown show Avoid em

I ordered an item two weeks ago and I m still waiting for item to be shipped Can t connect with anyone either via phone or email Horrible service

Horrible Not even sure this is even a real company I ordered items on July 1st -- Waited a few weeks and received nothing Emailed them and they said Oh everything s on backorder for 6 more weeks Well ok....

I saw an item for a very low price and took a chance trying to order from them After over a week with my order in processing I attempted to contact them Phone rang and didn t pick up Chat....

Ordered called to find out when they can ship no answer Either number Emailed got the COVID-19 message I would hope that at the very least they understand what an answering machine service is so that I would at least....

Way overpriced repairs Drive 10 minutes further and save hundreds

Great selection fair prices and amazing customer service I accidentally ordered the wrong size of an item and they replaced it with the correct size for free although the mistake was completely my fault I will definitely shop here again

Fast shipping responsive customer service and seamless returns Highly recommended

I read good reviews and paid over 1400 full prepayment for a bike in April 2021 for July delivery At the end of July I emailed bikesdirect In fact I emailed them about 8 times and no reply I emailed....

They don t even bother to lubricate the moving parts on any of their bikes I had to take bike to a bike shop They had to take the entire bike apart to lubricate it Their customer service doesn t....

I recently ordered a bike from Bikes Direct It was received on September 17 Within a few days during assembly it was determined that the fork was not the correct size It was for a larger bike I have called....

I ordered a new Fantom 29 Expert which was delivered quickly on 5 29 22 Bike looked very nice of good quality and seemed straight forward assembling it Put on the pedals handlebars front wheel The drivetrain was completely assembled....

My review is for those of you not especially skilled in bike mechanics The problem I found is a lack of integrity in advertising about the investment needed for getting your bike ready to ride after delivery Secondly sales communications....

I m 81 years young at heart mature person I have had excellent service with an employee purchased a bike kit for my trike and absolutely love riding my bike Thank you for making a great product

Good service installation and my modified electrified bike is a dream to ride The motor is peppy I thought the throttle would be a bother no pedal assist but since I use the motor judiciously it is very simple and....

Just purchased my third hill topperGreat for getting out with being older and the hills in the state parks are now manageable I love it Definitely would recommend it and do Makes vacations more enjoyable

I love the boost I get for riding up hills I m so happy I didn t have to buy a whole new bike to enjoy the benefits of electric It was basically easy to install although my bike did....

This was the 2nd hilltopper we ve purchased and it was even better than the first The original one was bought during the dreaded lockdown and took quite a while to be delivered This second one however was delivered in....

Love the bike My front break might need be replacing it was a little bent and makes a small noise everything else is awesome I haven t found an area I can t ride Sand huge rocks anything Also there....

Surprised at how well built sturdy reliable and incredibly fun this bike is I recommend it all the time

I love everything about my bike The wheels are durable the body feels strong the ride is smooth and the look of the bike itself is really fancy I use my bike to go to work everyday and the experience....

The packaging and transporting were immensely wonderful The item was of high quality when arrived Thank you Nireeka

Best purchase I ve made in a long time My bike broke down recently and I ve been looking for a decent replacement These bikes really surprised me I seriosuly love everything about them From the aesthetic all the way....

Great products The Babymaker runs smooth quiet and fast love it

Love my bike Can t blame them for shipping delays during Covid Love it and worth the wait

If I could give this bike six stars I would It is an awesome bike and it has truly changed my life I d like to work I bike for errands I bike just to sight see Rides like a....

It rides like a dream and it gives me the confidence to ride further and explore more

Love it The Babymaker 2 is great I d highly recommend it to anyone looking for a commuter e bike

Western Bike Works is my go-to website for most of my cycling part accessory needs They have excellent customer service and with warehouse locations both on the west and east most of the shipping times are very reasonable

My experience with Western Bike Work is always very positive the products the customer service very professional I recommend Western Bike work to all my friends Thank you for your support

Seems like most companies don t have a human to talk to but WesternBikeWorks does and they know their stuff They also have a cool price matching function that actually works Check them out

Prices are always fair and customer service is excellent

Excellent selection of all things cycling a rewards program consumer friendly return policy and product support A better question would be what aren t they doing well