This company is new although the owner has been operating an ebike business for a few years now The website looked a bit suspicious at first but after having a videocall with the owner I can verify that this is....

It s nice to see a group of Burners trying to do right by the Burner community They are offering quality eBikes at an affordable price for both purchase and rental I spoke with Ari the owner He s a....

I just rented an Eco model eBike from Sara She was so nice and the process was very very easy It turns out they are actually going to be located in Nixon as I m driving to Burning Man this....

The playa e-bike are very responsive for any questions and price is good compared to other options Ari gives great service And they are Burners too

Horrible experience Ruined our burn The bike is a really bad quality and was assembled bad In the middle of the street My wife had a huge accident of the first ride at the playa and got injured We rented....

So much fun Great place to learn Supportive community

Every part of our experience at the Ramp Room was excellent From the super fun and exciting track to the service and parts and the overall supportive vibe I would ve given a 10 review but it wasn t an....

We ordered a bike for our son s birthday from the ramp room The bike was on time and perfect and made his day Such a smooth and easy experience

Awful rude customer service I ordered 3 bikes for Christmas Paid in full at checkout including delivery I live in London and so expected for the bikes to delivered fully built and ready to go The following day I received....

I received my bike in a box and built it using the helpful online videos So happy on many counts The bike was in great condition It s second hand so I was half expecting otherwise but it is top....

I bought a bike from the bike project for my 7 year old The bike is a Hoy one with 20 inch wheels and we are delighted with it I love the fact that the bike had been refurbished so....

I have worked in a large variety of bike shops in the past as well as been served by many and I have to say from personal and professional experience that the quality of the work that the mechanics and....

Really happy with my recent service at The Bike Project Really good communications they were very attentive to my bike and carefully looked it over Very good communications on the price and the couple of extra parts it needed Good....

Great product TERRIBLE Customer service and attitude To the point where I wouldn t buy from them again

I ordered my bike one of the premium non-electric models Schindelhauer sells in August 2022 It should have been delivered by the 30th of May 2023 which with 9 months is already a long time for a bicycle But ok....

I would give zero stars if possible I ordered my bike from Schindelhauer in May and was told it would arrive in the middle of July The bike didn t arrive and still hasn t And there has been ZERO....

I own the Ludwig 14 speed with Rohloff hub gear Have now had it for 5 years Great to ride with excellent -in fact the standard bearer - hub gear I have taken it to Mont Ventoux Alpe d Huez....

I spent a lot of time researching what is by far the most important bike buy for me for decades and my first electric bike I am not disappointed The Heinrich is a really beautiful looking bike but a bike....

Excellent proactive friendly professional well-informed speedy service Great to have a decent bike shop back in the area

Great job Simon and Ricardo Looked after the bike and my finances by finding the most cost efficient and reliable solution to my old disc brakes

Another good experience with Edinburgh Bike Co-op in their specialist Giant shop Knowledgeable and helpful and always friendly

Dropped my bike in here at 3 o clock on Friday with what I assumed was a destroyed rear derailleur Ricardo had it repaired and ready to be collected within 2 hours cost me 12 A great example of great....

I had a small issue with my front SRAM derailleur I came to the shop and Simon booked me in for a gear adjustment Everything was sorted in no time When I came to collect my bicycle Ricardo explained to....

On 12 21 22 I contacted the store in Newark Ca and Fremont Ca after getting an out the door cost for tires on the Wheelworks website Wanted to make an appointment to buy and install four tires for my....

I drove our 2001 BMW to WheelWorks Hesperian on 6 22 23 at noon time for oil change check the coolant leak and diagnostic testing In the afternoon of 6 22 23 my husband received a call from WheelWorks that....

I cant say enough how happy I am with the store located off Hesperian in San Leandro Jimmy and his crew are always so welcoming and helpful I have had enough issues going on with my vehicles and each time....

I d give them 4 9 stars I ve purchased carbon rims they no longer offer just rims from them and brake pads They ship from USA and as a small company have great customer support I ve called them....

The best bike tools money can buy and the last you will buy Responsive service and I love their green anodization Their detailer hanger alignment gauge is to die for

Overpriced both times I have been They have always insisted on changing BB Headset full groupset gears and brake pads each time I found the gentlemen I dealt with to be rude I was told my bike would be ready....

Made time to bring bike in Arrived - treated very rudely as always happens They said bike needed new everything and was dangerous and would cost 500 to repair and to buy new bike Took to another shop and whilst....

graceful customer service charged me 79GBP to put a bike into a bike box when they knew I had no other option A 10 15 minute job Called the owner to try and pay a more reasonable price Offered 50GBP....

Just ripped off by this bike shopGiven a price for new chain and gearsFirst cycle clearly work not done properly - and I was asked for more money to fix work already paid forCertainly will never use them again or....

Got a flat tyre tonight and my little portable pump broke Walked 10 mins to get to them to see if they would lend me a pump I was told that they do not do a pump service and don....

WORST Customer Service I have ever had I bought a DuskR for 5 300 and they cannot even confirm my warranty is registered Mondraker are very good at marketing thier bikes but if you need any help or assistance under....

Really bad experience with Richie Rowland UK Company Manager for Mondraker who made comments about mental health and search through my social media to use against me Bad experience and bad image of Mondraker

Customer support does not exist I wrote them through their website and on facebook but i never received any answer Thousands of euros spent on a mtb and no customer support sorry but it is not acceptable for me

I purchased my Mondraker PrimeX in March 2021 for touring I d ridden over 5 500 km when while parked the kickstand failed The bike fell over and the kickstand tore a hole in the frame Mondraker s website said....

This company sent me a bike with all linkage bolts stripped Their customer service is terrible I filed a complaint and the company has yet to respond They also cross threaded the water bottle cage bolt Complete nightmare